My Journey in AI Automation and Product Development

AI Product Owner

Hyfindr GmbH
Feb 2024 - Present
  • Developed an AI customer support assistant in Voiceflow that automated 40% of inbound queries and cut average response times by 70%.
  • Built a Python and LangChain-based data extraction pipeline that used LLMs to parse technical datasheets, generate structured outputs, and store results in MySQL.
  • Led a team of five to build a natural language search feature for the Hyfindr website - user traffic grew 25% and product discovery satisfaction improved 50% within three months.
  • Coordinated sprint planning, backlog prioritization, and communication between stakeholders and the technical team to ensure timely delivery.

AI Automation Specialist

Hyfindr GmbH
Sep 2022 - Jan 2024
  • Designed and implemented a fully automated sales and marketing workflow in Brevo CRM using Make.com and SnapADDY reducing manual work by 30%.
  • Built internal and customer-facing automation workflows in n8n for invoice reminders, event notifications, and RFQ survey emails, improving operational efficiency.
  • Migrated contacts, companies, deals and activity records from Microsoft Dynamics 365 to Brevo CRM, including structured data mapping, validation rules, and data integrity checks.
  • Created documentation and supported internal teams in adopting automated workflows through workshops.

Business Development Specialist

Hyfindr GmbH
Jan 2023 - Jan 2024
  • Onboarded 50+ international vendors, supporting 25% revenue growth and expanding marketplace reach.
  • Improved vendor retention by 40% through structured feedback loops and process optimization.